Unlimited use of our 200+ built-in tools
Software Features
Unrivalled features, continual development and world-class client support - all in one secure space
Hundreds of possibilities
There's a reason we're award winning
Engagement Hub’s multi award-winning software allows you to build your own beautifully branded engagement website, engage publicly or privately, log all offline and online engagement and download reports – all in one secure place.
What's included in the software?
Click on our interactive image below to find out more.
The only online engagement software to include a built-in SRM
Manage stakeholders, communicate and get insights – all through your built-in stakeholder relationship management system.
200+ flexible tools
In addition to our 38 project engagement tools – the software has hundreds of ways to customise your platform and visualise your data.
Use as little or as much as you need and grow into your software.
Delve into your data
Get real-time insights into your consultations, instantly download reports and charts and understand your stakeholders like never before.
Increasing team productivity
Save time and resources through smart productivity features like scheduling tools, automation, integrations and team tasks.
Supporting you
Clients call our support ‘second-to-none’. With regular deployments and development, our dedicated secure data centre in Sydney and tailored support options – we’re here for you!
frequently asked questions
Online Engagement Software
Is everything included in the annual licence?
Engagement Hub is packed with features and ways to customise your projects and platform. Everything is included in your licence so you’re not limited on how many tools or features you use – it’s yours to grow into and is flexible enough to grow with you too. Find out more about our project, design, stakeholder, team and site management tools here.
How much does an online engagement platform cost?
Choose from 3 licence options – Starter, Standard Enterprise and Premium Enterprise depending on how many projects, stakeholders or admins you require. All licences come with all tools as standard, including a comprehensive stakeholder management system (SRM) and our Core support package. Find out full details of our plans here.
How long does it take to implement and go live?
Getting started with Engagement Hub is simple! For clients who have their branding and content ready, your site can be up and running in just a couple of days.
Firstly we meet to understand your requirements, then we build your branded platform, provide training and meet again to review the site pre-launch. At this stage, we can also assist you with migrating projects or data, importing databases, setting up projects or building a bespoke registration form. Contact us to build your implementation or migration package. More details.
Are real-people available to support me - not just chatbots and tickets?
Our clients say our support is ‘second to none’. Each client is assigned a dedicated engagement specialist to guide you through implementation, training and issues or queries. Our Online Resource Centre hosts hundreds of help articles you can search 24/7 and our technical helpdesk is available during business hours and are renowned for their quick and decisive responses. You will feel fully supported in your platform and benefit from ongoing deployments and development, including inputting what features you would like to see in the software. More details here.
I'm concerned about data security. Is my data secure?
Engagement Hub applies the latest in cybersecurity technologies and is fully legislation and accessibility compliant. We are an Australian company with our secure dedicated data centre located in Sydney. Our 99.9% uptime is backed by end-to-end encryption, daily back ups and data storage on a RAID 10 array. Request a copy of our Security and Compliance Statement or read more details here.
Data is only accessed by you, not us, so you have complete control over who has access to data. You can also define permission levels for your team to control who has access to which projects or parts of the software.
How does this compare to other engagement platforms on the market?
Engagement Hub leads the way in online engagement software with the most comprehensive and flexible software on the market. We are the only platform to include a Stakeholder Relationship Management Tool (SRM) as standard. With monthly deployments and updates, our software never stands still and unlike others we don’t charge for features – you get everything included in your licence.
For a complete market comparison with the top engagement platforms, contact us to request a copy of our PDF comparison.
