No hidden extras

Pricing

Choose from 3 licence options. Every licence includes all the features and tools.

Flexible options

It's As easy as 1,2,3

Get started with Engagement Hub today

1. Choose your licence

Select from our Starter, Standard or Enterprise licence based on how many projects, stakeholders or seats (admins) you require. All licences include all tools and features - no hidden costs.*

2. Implementation & Training

We start by meeting to understand your objectives, build your branded platform, provide interactive user training and meet again to review your platform before going live.

3. Tailor your support

All licences automatically come with our Core Support Package. If needed, you can add on additional support during implementation, ongoing or project based.
How it works

* Microsoft Azure AD/Entra Integration is bespoke programmed for your organisation and incurs an additional fee. If required, this is the only additional fee.

Comparing us to other platforms?

View comparisons online and request our detailed market comparison pdf

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let's get into the detail

Pricing

From our starter licence to our popular premium enterprise project licence, every licence includes all the features with no hidden costs or additional extras*.

With a minimum term of 3 months for a one-off project licence, it’s easy to get started with an Engagement Hub platform. 

Pricing is available in $AUD, $NZD, GBP, $USD, EUR and $CAD

Clients subscribing to a multi-year licence receive a significant discount.

* Microsoft Azure AD/Entra Integration is bespoke programmed for your organisation and incurs an additional fee. If required, this is the only additional fee.

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Frequently Asked Questions

Most licences are annual however starter licences can be for a minimum of 3 months. Clients subscribing to a multi-year licence receive a significant discount.

Yes, we provide subsidised fees for verified not-for-profit organisations.

Implementation can be in as little as a few days. Our standard implementation includes all configuration of your site with your branding and custom URL. The onboarding training program includes:
  • 1 x 90-minute meeting to understand the system and consultations.
  • 1 x 60-minute session to review Stakeholder Relationship Management System (SRM)
  • 1 x 60-minute session to review Reporting

There is a one-off implementation charge. 

You can also add on additional services during and post implementation such as importing stakeholders, bespoke team training, newsletter template creation and project set up. We also offer migration services. 

Yes, we have upgraded many clients from other platforms. We are experienced in migrating data, engagement projects and creating a seamless transition. Contact us to discuss your specific migration requirements.

Other online engagement platforms only offer engagement tools and basic reporting and stakeholder lists. We are the only platform to include a comprehensive SRM. We are also the only platform NOT to charge extra fees for features and tools – your licence entitles you to use ALL the software. 

You can view an online comparison of commonly asked software features here and request a copy of our detailed market comparison pdf. 

Our clients say our support is ‘second-to-none.’ All our licences come with our Core Support Package which includes:
  • Our Technical Help Desk Team are there to assist you during business hours (AEST/NZ) with troubleshooting technical enquiries. They are highly responsive and knowledgeable.
  • Our online Resource Centre features hundreds of help articles, videos and interactive guides to assist you.
  • Every month our team host monthly webinars to strengthen clients’ knowledge and help clients maximise the use of Engagement Hub.

We have a team of stakeholder engagement specialists who provide extensive value to our clients in digital engagement design, project set-up, project management, Stakeholder management, reporting and tailored training. These services are charged separately to software licence fees. Find out more here.

Many of our clients integrate with their corporate Azure AD/Entra IDAM. This integration requires an annual licence from a third-party provider and bespoke programming by our developers, therefore there is an additional fee for this add-on.
 
All other features, tools and integrations are provided as part of your software licence. Having no hidden fees is important to us and is a point of difference from our competitors so we are upfront about this one area where there is an additional fee if you require this integration.

Every month we release updates or new features.

As the leading stakeholder engagement and management software, we are committed to investment in innovation and new features. Our changelog can be viewed online. 
Nearly all of our development is client driven and all clients benefit from software upgrades at no further cost.
 

Only your administrators have access to your data. This is critical to safeguarding clients and their stakeholders’ data. Our ISO 27001 accredited private server is located in Sydney, Australia and is provided by AWS Managed Service. For full details of our Security systems, click here or contact us to request a copy of our Security & Compliance Statement.

Contact us to ask specific queries, book a demo or request our detailed market comparison of SRM and engagement software.

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