It's as easy as 1, 2, 3
How it works
Choose your licence, we implement your platform and you're set up ready to go in as little as a few days!
Inform | collaborate | manage
Get started with Engagement Hub today!
Choose your licence
Select from our Starter, Standard or Enterprise licence based on how many projects, stakeholders or seats (admins) you require. All licences include all tools and features - no hidden costs.
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Implementation & Training
We start by meeting to understand your objectives, build your branded platform, provide interactive user training and meet again to review your platform before going live.
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Tailor your support
All licences automatically come with our Core Support Package. If needed, you can add on additional support during implementation, ongoing or project based.
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1. Choose your licence
Our 3 licence options allow you to select your plan based on how many projects, stakeholders or admins (seats) you require. Engagement Hub is the only software where you can access all the tools and features with no add-on fees* so you can benefit from the full potential of the software whatever licence you choose.
* Microsoft Azure Integration is unique to your organisation and requires a third-party licence and bespoke coding. If required, this is the only additional fee.
2. Implementation
We’re here to guide you through every step of implementing your new online engagement software. Our standard implementation program includes all configuration of your site and we can have your platform live in just a few days.
You can also add on additional services during and post implementation such as importing stakeholders, bespoke team training, newsletter template creation and project set up
Need Migration?
Wishing for more tools, features and flexibility? Wanting better support and regular software deployments? We have upgraded many clients from other platforms.
Our highly skilled team is experienced in migrating data, engagement projects, and creating a seamless transition.
Some clients wish to start fresh on Engagement Hub, whereas others only wish to bring Stakeholder data or open projects. Everyone’s migration is unique.
Contact us to discuss your specific migration requirements.
3. Support
Every licence comes with Core Support as standard. This includes:
Our team of highly experienced engagement specialists is here to support you and can add extensive value to your engagement through design, project set-up and management, reporting, stakeholder management, and bespoke training.
Add on extra support at any time. Get in touch to discuss your project and how we can support you.
Comparing us to other platforms?
View comparisons online and request our detailed market comparison
frequently asked questions
How it works
Getting your new online engagement software up and running is simple. Read more details on how our software works below or get in touch for more details.
Over 200 tools to customise
Engagement Hub is packed with features and ways to customise your projects and platform. Everything is included in your licence so you’re not limited on how many tools or features you use – it’s yours to grow into and is flexible enough to grow with you too. Find out more about our project, design, stakeholder, team and site management tools here.
Stakeholder Management
Engagement Hub is the only engagement platform with a built-in, comprehensive Stakeholder Relationship Management system (SRM). Manage, communicate with and report on your stakeholders in one secure platform. Bringing together offline and online engagement in an industry first – you get the whole engagement picture and can drill down into individuals, segments or whole platform data. More details here.
Pricing
Choose from 3 licence options – Starter, Standard Enterprise and Premium Enterprise depending on how many projects, stakeholders or admins you require. All licences come with all tools as standard, including a comprehensive stakeholder management system (SRM) and our Core support package. Find out full details of our plans here.
Implementation
Getting started with Engagement Hub is simple! Firstly we meet to understand your requirements, then we build your branded platform, provide training and meet again to review the site pre-launch. At this stage, we can also assist you with migrating projects or data, importing databases, setting up projects or building a bespoke registration form. Contact us to build your implementation or migration package. More details.
Support
All licences come with our Core Support as standard.
Our clients say our support is ‘second-to-none’. Each client is assigned a dedicated engagement specialist to guide you through implementation, training and issues or queries. Our Online Resource Centre hosts hundreds of help articles you can search 24/7 and our technical helpdesk is available during business hours. You will feel fully supported in your platform and benefit from ongoing deployments and development, including inputting what features you would like to see in the software. More details here.
Security
Engagement Hub applies the latest in cybersecurity technologies and is fully legislation and accessibility compliant. We are an Australian company with our secure dedicated ISO 27001:2022 and CSA STAR Level 2 certified data centre located in Sydney. Our 99.9% uptime is backed by end-to-end encryption, daily back-ups and data storage on a RAID 10 array. Request a copy of our Security and Compliance Statement or read more details here.
Development
Engagement Hub leads the way in continual and regular development of the software. Each month we release updates, new features and tools (View our changelog for details. We listen carefully to client suggestions and feedback and our development roadmap is 90% built on client input.
