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Will your Council be applying for funding under the Australian Government’s Smart Cities and Suburbs Program which is anticipated to open its first round of funding in the second quarter of 2017? So, what is a ‘Smart City’? Broadly speaking, it is using technology as an enabler to for improving…
A decade on the battlefront in Local Government in Australia inspired Engagement Hub Founder, Kate Woodbridge, to respond to the desperate need for an efficient, user-friendly and affordable software solution for community and stakeholder consultation. In 2013, after much frustration with the limited tools available to undertake robust online community…
If you are working in a private or government organisation you may have recognised the value and need for stakeholder engagement software. With so much on the market, how do you select the right online engagement platform for your organisation? Read here our top questions you need to ask when…
Organisations can now see the multiple benefits of community engagement that go way beyond the traditional expectations of consultation and engagement. Gone are the days when organisations could get away with engaging with just a handful of stakeholders. Today people expect democracy, transparency and collaboration with organisations that may influence…
Any stakeholder engagement process should be built on authenticity, transparency and the desire to build and strengthen stakeholder relationships. Failures may arise if robust pre-planning is not undertaken in relation to both stakeholder engagement and stakeholder management. Effective stakeholder engagement means you must: identify your various stakeholder groups anticipate what…
With advancing technology Online Engagement Tools are now at the heart of any engagement strategy and here we talk about some of the top features to look for in your online engagement tool. Engagement Hub is a dedicated online platform with over 23 unique tools to drive effective participation, conversation…
Community engagement is more vital than ever before. The COVID-19 pandemic has forced us into isolation, going against our very nature as we are social beings. We crave interaction with others, whether a simple smile at a passer-by or deep conversations with friends and family. It has also had a…
More local governments are turning to online citizen engagement tools to transform community engagement and reduce the burden on staff. As the development of digital tools continues to move ahead at an increasingly rapid pace, so too do the opportunities to create an authentic end-to-end customer experience (CX). Online citizen…
COVID-19 has forced all industries to adopt new and innovative thinking in order to continue operating as close to normal as possible. It has impacted communication in the biggest way, as it has forced us all to change the way we interact with each other. For the most part, human…
Want to know the best online engagement tools in the market? Read about the top 5 platforms available. Download our detailed analysis of the top online community engagement tools now View more information on comparing online engagement software. The term engagement suggests the use of a combined effort to understand…
As discussed in our Blog: 8 Stakeholder Engagement Trends in 2016, in many instances stakeholder engagement is applied as a one-way channel to disseminate information as opposed to authentic stakeholder engagement which is all about collaboration. Stakeholders, whether they are citizens, employees, consumers etc. do not accept ‘the horse has…
What are the top stakeholder engagement trends at the moment? Stakeholders are more than ever seeking transparency and authenticity from organisations which are wishing to connect with them: from government departments, their employers to even their school community. To achieve robust outcomes, in which stakeholders and/or citizens genuinely feel engaged…
Building a customer-focused culture is not about your contact centre – it is enabling all employees to be exemplary at customer service internally and externally. Good customer service is the ability to transparently, accurately and readily respond to queries whilst also being able to negotiate and mitigate. There are strong…
Many organizations across the globe are seeking digital stakeholder engagement software in order to engage with the communities and stakeholders. With a lot of varied software solutions available, how do you evaluate what is on offer? These are just a few questions to ask when talking to digital stakeholder engagement…
The way we used to engage and communicate with our friends, family, or stakeholders has changed drastically over the years. There was no Facebook, no Youtube, no Skype or other digital mediums for communicating that we have today. In the past stakeholder engagement notification relied on costly mass media techniques…
We are thrilled to share that leading online citizen engagement and stakeholder management software, Engagement Hub is a finalist in the 2019 SaaS Global Awards Program in the following three categories: Best Data-Driven SaaS Product (non-US) Best SaaS Product for Web/App Development Best SaaS Product for Productivity (non-US) Engagement Hub…
Stakeholder engagement management via a digital platform can transform your communication Successfully managing stakeholder engagement programs requires the donning of many hats: marketing manager, peacekeeper, data analyst and, last but not the least, of a diplomat between many different people and stakeholder groups. Defining the purpose, perceived/real issues/opportunities and potential…
Effective stakeholder management is key to building trust, strengthening partnerships and delivering sound outcomes based on a shared vision. Understanding the perceived impacts and opportunities of a proposal to your different stakeholder groups is fundamental. During the engagement process, how you group, record and analyse the different stakeholder groups can…
A decade on the battlefront in Local Government in Australia inspired Engagement Hub Founder, Kate Woodbridge, to respond to the desperate need for an efficient, user-friendly and affordable software solution for community and stakeholder consultation. In 2013, after much frustration with the limited tools available to undertake robust online community…
Maintaining relevance and relationships with employees and internal and external stakeholders is fundamental to any organisation’s success. Utilising digital engagement tools makes this process quick and effective. To contribute to the effectiveness of these relationships, it is important to have strategic stakeholder engagement and relationship management plans in place. Online…
Engagement Hub is developed by community engagement specialists to improve online engagement. We have designed an online platform for community engagement that enables you to inform, collaborate and engage with your stakeholders quickly and effectively. A dynamic and innovative hub, Engagement Hub is a powerful cloud-based software-as-a-service (SaaS) application where…
If you’re considering using online consultation tools, Engagement Hub is the leading choice for stakeholder engagement software for many public-sector and private organisations. Packed with informative and participative tools, communication functions and the only platform to include a built-in stakeholder relationship management tool. Engagement Hub is a powerful cloud-based…
There are a lot of different features provided by online community engagement platform. Engagement Hub provides a suite of solutions to inform, collaborate and engage with your stakeholders and community 24/7 from anywhere resulting in more effective, efficient and meaningful consultations. It brings together a comprehensive widget system, enabling you…
Engagement Hub is transforming what it means to care about an issue, to be heard and informed and to create co-operative, collaborative data-driven social solutions. Many organisations are choosing the Engagement Hub software for their community and stakeholder engagement platform. View examples and case studies here. This online stakeholder engagement…
Once you have identified a need for a digital engagement platform, it can be confusing to look at the various software options. There are several key questions you need to ask when selecting an online citizen engagement platform. Governments and organisations across the globe are increasingly recognising the importance of…
With advancing technology Online Engagement Tools are now at the heart of any engagement strategy and here we talk about some of the top features to look for in your online engagement tool. Engagement Hub is a dedicated online platform with over 23 unique tools to drive effective participation, conversation…
Click here to see this tool in action Engagement Hub‘s software currently includes twenty-three different informative and feedback community engagement tools, all of which provide our clients with incredible insights and effective customer and stakeholder engagement management opportunities. Perhaps the most exciting of these tools is the very unique Interactive…
More local governments are turning to online citizen engagement tools to transform community engagement and reduce the burden on staff. As the development of digital tools continues to move ahead at an increasingly rapid pace, so too do the opportunities to create an authentic end-to-end customer experience (CX). Online citizen…
There are some key questions you need to ask when you’re selecting an online engagement platform. Governments and organisations are increasingly recognising the importance of online stakeholder engagement and management. It enables more stakeholders to participate in deliberative dialogue and improves efficiencies, resulting in more accountability and better outcomes. A…
Engaging despite social distancing is paramount during the coronavirus crisis. In the light of the ongoing COVID-19 pandemic, governments across the globe are asking citizens to social distancing and as much as possible to stay within their homes, placing many cities and towns in lockdown. Obviously, COVID-19 is impacting lives,…
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